Service Updates

Get the Latest Information About Your Services

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The success of your screening program is always top of mind for us at Sterling Volunteers. So we want to make sure that you have most up to date information about your platform availability and functionality.

Receive free email alerts about changes and issues relating to your services, including:

  • Unexpected product or platform disruptions
  • Unexpected product performance
  • Third party service interruptions
  • Planned court closures or other issues that impact the delivery of your order
  • Expected and planned product or platform changes or disruptions

Keep in mind, Sterling Volunteers is backed by Sterling, the world’s largest company focused entirely on background checks. The Sterling Volunteers platform is dependent on Sterling infrastructure so, in order to make sure you receive the most timely information, your Service Alerts will come right from Sterling* (the email sender will be Sterling Service Update) and will be Sterling branded.

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*Please check your spam settings, making sure you are allowing traffic from the following domains: and/or This way, you won’t experience any issues receiving these communications.

By providing your personal information, you consent to Sterling Volunteers sending you the content you have requested. You also consent to receive information from time to time about our webinars, whitepapers, newsletters, products and services, from which you can unsubscribe at any time. For more information, read our privacy statement.