Last Updated: November 5, 2014
When you use the Services, you may provide us with personally identifiable information about you and your company that may include, but is not limited to, your company name, your name, title, e-mail address, postal address, and telephone number (collectively, the “Personal Information”). Personal Information may also include your date of birth (“DOB”), and Social Security Number (“SSN”), which will be used only for the purposes set forth below.
We do not collect any Personal Information from you when you use the Site and the Services unless you provide it voluntarily (for example, by registering).
When you visit or use the Site and/or the Services, we may automatically collect non-personal information, such as domain names, IP addresses (which may consist of a static or dynamic IP-address, and will sometimes point to a specific identifiable computer or device), browser type, operating system, access times, referring/exit web site addresses, information regarding your experience with our Site and Services, and other data (collectively, “Other Information”). This Other Information is used by Company for the operation and improvement of the Site and the Services and to track Site trends and statistics. This Other Information does not personally identify you.
We may also use analytics products to collect Other Information from time to time including, but not limited to, Google Analytics.
If you do not want Company to deploy cookies in your browser, you can opt out by setting your browser to reject cookies or to notify you when a web site tries to put a cookie in your browser software. If you choose to disable cookies in your browser, you can still access most of the Site and the Services; however, your ability to use some of the features may be affected.
We use a third-party service provider to manage credit card processing. Under our agreement with this service provider, it is not permitted to store, retain, or use your Personal Information or your billing information except for the sole purpose of credit card processing on our behalf. In certain cases, we may have access to the last four digits of your credit card number, its expiration date, and the billing address (collectively, the “Billing Information”), which we will use solely to assist us in providing you better and more efficient customer service. In addition, we and our service provider may use any information processed pursuant to this section at an aggregate level for internal business analyses and fraud prevention.
Any Personal Information or other content that you choose to submit to our blogs (the “VV Blogs”) via the Site may be read, collected, or used by others who visit the Site, the VV Blogs or register to use the Services. Company is not responsible for the Personal Information or other content that you choose to submit to the VV Blogs.
Any content or Personal Information you submit to the VV Blogs may also appear in search engine results (such as Google, Yahoo!, and Bing), in the cache of those search engines, in feeds, and on third-party sites pursuant to cobranding agreements. We have no control over updating and/or removal of such content or Personal Information, which is the sole responsibility of the search engines, third-party sites, and RSS web feed resources. You agree and acknowledge that Company is not liable for any information that you submit to the VV Blogs which is published in search results, by any third-party site, in any RSS web feeds, or elsewhere. We strongly discourage your posting on the VV Blogs any content or Personal Information that you do not want others to see or use.
We do not and cannot review all communications and materials posted to or created by users that contribute to the VV Blogs. You acknowledge that by providing you with the ability to post, view, and distribute communications, content, and Personal Information on the VV Blogs, Company is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating thereto. Company reserves the right, although we have no obligation, to block or remove communications, content, Personal Information, or other submissions to the VV Blogs, for any reason, in our sole and absolute discretion.
Your DOB will be used in conducting background checks to help accurately match search results to you. Your DOB may also be provided to an organization that has entered into an agreement with Sterling Volunteers (each, a “Registered Client,” as defined in the Terms of Service), provided that you have authorized the Registered Client to view your background check. Your DOB will not be publicly displayed to members of the VV community. Your DOB will not be used for any other purpose.
Your SSN will be used for the purpose of generating a Social Security Trace (this use is authorized during the background consent process), which identifies prior names and addresses you may have used. Your SSN will not be provided to a Client, Registered Client or any other member of the Volunteer Community although, with your consent, the last 4 digits of your SSN will be displayed to a Registered Client as part of your background check. Your SSN will not be used for any other purpose. The Volunteer Community includes volunteers registered on the Site and Registered Clients (including Registered Clients’ authorized users).
We may block users located in certain countries from using the Site and the Services. We may retain and use your Information for as long as is required to fulfill our business objective, even after your account is terminated.
We will not share your Personal Information with third party marketers for their own and third party direct marketing purposes.
We use and may share the Information to provide and improve the Site and the Services; deliver correspondence, communications, or services, such as newsletters, events or training; solicit your feedback, and inform you about the Site and the Services, our products and services and the products and services of our promotional partners. Also, we may use the Information as described below.
If you wish to opt-out of receiving marketing and promotional emails from us regarding our products and services, please send an email with your name and address to TheAdvocates@verifiedvolunteers.com.
We take commercially reasonable steps to protect your Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee security, or that the information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Therefore, you acknowledge and agree that we assume no liability regarding theft, loss, alteration, or misuse of Information, including, without limitation, such Information that has been provided to third parties or other users, or with regards to the failure of a third party to abide by the agreement between us and such third party.
The information you provide upon registration is also protected by a User ID and Password. You should not disclose your User ID and Password to anyone and you should always remember to log off if using a shared computer. You are solely responsible for maintaining the confidentiality of your User ID and Password, and for any use of your User ID and Password, whether or not you have authorized such use.
You can keep your Personal Information accurate, complete, and up to date by visiting svus.wpengine.com, and accessing your Volunteer Profile.